01 / SLOW OR UNSTABLE
“It works. Until it doesn’t.”
Track signal changes, inspect channel conditions and run network tests to investigate an inconsistent connection.
See what the client sees. Bring wireless conditions, network diagnostics and packet evidence into one troubleshooting workspace.
Vendor agnostic. Built for the networks you actually support.
Put the radio environment beside the network evidence.
Turn a vague complaint into a focused investigation
Signal strength is one clue. AirWitness helps you look at the connection, the network path and the evidence together.
01 / SLOW OR UNSTABLE
Track signal changes, inspect channel conditions and run network tests to investigate an inconsistent connection.
02 / CONNECTED, BUT STUCK
Use focused workflows for DNS, captive portal and user experience problems to work beyond the connected icon.
03 / SHOW YOUR WORK
Keep field notes, diagnostic findings and packet evidence together so the next conversation starts with context.
Real screens. Real workflow.
A closer look at the AirWitness Windows beta, using screenshots from the application.
Choose a user experience test or a focused investigation. The workflow menu includes slow-network, captive portal, DNS, enterprise RADIUS and VPN scenarios.
You choose the investigation. AirWitness gathers the supporting evidence.
Inspect channel conditions and signal trends alongside the client’s connection. Look for clues worth investigating instead of relying on a single signal reading.
Use the wireless view across brands, including mixed-vendor environments.
Bring Wireshark or TShark into the investigation from the Packet Capture workspace. Choose capture presets and keep packet evidence close to the rest of the case.
Capture features require compatible capture tools, permissions and hardware.
Your access points don’t need to match our tools
AirWitness approaches troubleshooting from the client side. You don’t need to standardize on one access point manufacturer or a particular controller to investigate the client’s experience.
Available bands, measurements and capture capabilities depend on your wireless adapter, drivers and operating system. Windows is in private testing. The Apple Silicon Mac edition is also in private testing and approaching Windows feature parity; Linux is not a current release.
A practical field workflow
Keep the site, session and technician’s notes with the investigation.
Use wireless monitoring, guided tests and captures to collect evidence.
Bring reports and evidence to the people helping you resolve the problem.
A few useful answers
AirWitness is vendor agnostic: its client-side workflow does not require a specific wireless access point brand or matching controller. Individual measurements and capture features depend on compatible client hardware, drivers and operating system support.
The wireless workflow covers the 2.4, 5 and 6 GHz bands where supported by your adapter and operating system. A 2.4/5 GHz adapter cannot observe 6 GHz networks; choose hardware appropriate to the network you are investigating.
AirWitness is currently in private testing. Windows beta builds are available to approved testers, and the Apple Silicon Mac edition is approaching Windows feature parity in private testing. We’re targeting public availability around mid-November 2026, with timing depending on testing. Linux is not a current release; features and available builds vary by platform.
Apply through the AirWitness beta program. Verify your email and describe your troubleshooting background for review. Approved testers receive access through their beta account.
They are separate tools with complementary workflows. AirWitness focuses on client-side troubleshooting and evidence. FOX Terminal provides terminal sessions, saved sites and network plugins.
No. These product pages, screenshots, FAQs and contact information are public. Accounts are used for beta participation and protected downloads.
Talk to the person building it
Wondering whether AirWitness fits your workflow? Tell Tom what you’re trying to solve.
No account needed. You can also email admin@airwitness.net.